Modern telephony with VoIP solutions
Prime ICT delivers Voice over IP (VoIP) telephony that replaces traditional phone lines with cloud-based, feature-rich systems. Designed for flexibility, VoIP allows calls to be made from desk phones, mobiles, or PCs, providing seamless communication no matter where you are. With lower call costs, scalability, and integration with collaboration tools, VoIP offers a future-proof way to handle your business telephony needs without the limitations of outdated infrastructure.
Feature-rich communication systems for modern businesses
VoIP systems from Prime ICT go beyond making and receiving calls. Features such as voicemail-to-email, call forwarding, auto-attendants, and detailed analytics improve customer service and staff efficiency. We design, configure, and maintain systems tailored to your organisation, ensuring reliability and scalability. Whether you’re a small team or a growing enterprise, VoIP adapts to your needs while reducing operating costs. With built-in redundancy and easy remote access, your telephony is always available.
Frequently asked questions
Have a question? See if we’ve answered it below, or get in touch with more specific queries.
Can I keep my existing numbers?
Yes, numbers are ported during setup.
Do you supply hardware?
We provide phones and headsets if needed.
Does VoIP require fast internet?
A stable broadband connection ensures best call quality.
Can VoIP integrate with Teams?
Yes, we support Microsoft Teams calling.
What happens if internet fails?
Calls can be rerouted to mobiles automatically.
Is VoIP scalable?
Yes – you can add or remove users instantly.