Businesses telephony that keeps you connected
Whether you need a single handset or a multi-site voice solution, Prime ICT designs telephony systems that keep your teams and customers connected. Our hosted VoIP platforms, mobile integration and managed handsets deliver clear calls, simple administration and lower running costs.
We focus on reliability and feature-rich services such as auto-attendants, call routing and analytics, so your business looks professional on every call.
Flexible voice solutions & management
We provide end-to-end telephony: procurement, installation and ongoing management. Our systems support call queues, direct dialling, voicemail to email, mobile SIM management and softphone apps for hybrid working. We can port existing numbers and design solutions that scale as you grow.
With proactive monitoring and tailored support packages, we reduce downtime and complexity so staff can focus on customers, not phone problems.
Frequently asked questions
Have a question? See if we’ve answered it below, or get in touch with more specific queries.
Do you support VoIP systems?
Yes — we design, deploy and manage hosted VoIP platforms suited to your business needs.
Can we keep our existing numbers?
In most cases, yes — we handle number porting to preserve your business identity.
Do you provide handsets and SIMs?
We can supply, configure and support handsets and business SIM plans
Is remote working supported?
Yes — softphone apps and mobile integration let staff work securely from anywhere.
What SLAs are offered?
We offer tailored support and SLA options; we’ll recommend levels that match your reliance on telephony.
How quickly can you install a system?
Times vary by complexity — small installs can be days, larger projects scheduled to suit you.