Find out why businesses choose us
We believe the best way to understand how we work is to hear it directly from the people we support. Our clients come from a range of industries and business sizes, but they all share the same need for dependable, honest IT support – and that’s exactly what we deliver. Whether it’s fast response times, proactive guidance, or simply having someone they trust at the other end of the phone, our clients value the personal service we provide.
These reviews offer a real insight into what it’s like to work with Prime ICT – and why so many businesses continue to rely on us to keep their systems running smoothly.
Our reputation, in their words
Just a totally exceptional IT support company
Amazing service and help from Jack and the team! We had been having IT issues for several months which our old IT provider couldn’t sort, Prime sorted it within a few hours, outstanding!
Money well spent
We had lost everything, I mean, nothing was working apart from the internet. Within no time and a few questions later the Prime ICT support crew jumped on it and had us running within 30 minutes. It’s not often we need help but today was like claiming on your insurance or breakdown cover. It’s there when you need it. Our monthly fee was worth it’s value x10 today. Thank you for being there in our hour of need and please pass on our kind words to everyone involved in our rescue.
Amazing service and help from Jack and the team
Amazing service and help from Jack and the team! We had been having IT issues for several months which our old IT provider couldn’t sort, Prime sorted it within a few hours, outstanding!
Excellent service
Excellent service, friendly staff, quick response and resolved issue speedily, thank you!
Very efficient services
Very efficient services, extremely helpful and just knowing they are a phone call or an email away gives great peace of mind.
Amazing service at the drop of a hat
Amazing service at the drop of a hat, getting our emails moved over to an excellent new platform. Very much appreciated.